Refund policy

LogicProGuide.com — Return and Refund Policy

1. No Refunds on Digital Products

Because our products are digital downloads and online courses delivered instantly over the internet, all sales are final. Once a purchase is completed and the digital download link is generated or course access is granted, we cannot offer refunds, returns, exchanges, or cancellations.

Unlike physical merchandise, digital content cannot be physically returned or depleted. Therefore, we do not issue refunds under any circumstances, including but not limited to:

  • Changing your mind after purchase.

  • Accidental purchases or purchasing the wrong product variant.

  • Realizing the product does not suit your personal workflow style.

  • Dissatisfaction with course content or difficulty level.

2. Read Product Descriptions Carefully

We provide comprehensive descriptions, compatibility requirements, and system specifications on every single product page. It is your sole responsibility to thoroughly read the product description and ensure your hardware, operating system, and software versions (such as Logic Pro) fully meet the specified requirements before making a purchase.

3. European Union Right of Withdrawal Notice

If you are a resident of the European Union, the standard 14-day "cooling-off" period or right of withdrawal under EU Directive 2023/2673 does not apply to digital content delivered instantly. By completing your purchase at checkout, you expressly consent to the immediate delivery of your digital goods and acknowledge that you completely waive your right of withdrawal once the download or access link has been generated.

4. Technical Support and Download Issues

While we do not offer refunds, your satisfaction and access to the materials are incredibly important to us. If you encounter any technical issues with your purchase, such as:

  • A broken or expired download link

  • Corrupted file downloads

Please do not hesitate to contact us. We will work diligently to fix the issue, re-issue your download links, or grant you alternative access to your digital items.

  • Support Email: jcarneymedia@gmail.com

Please include your full name and order reference number in your support email so we can locate your account and assist you as quickly as possible.